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AricentHSS handler events

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Name

Description

Inherited from Customer

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

AudioCodes handler events

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Name

Description

Inherited from Customer

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/CustomField/Changed

Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.)

Account/Discount/Changed

An account’s discount plan has changed.

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Password/Changed

An account’s password for the self-care interface has changed. (Accounts.password has been changed.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/Service/QuotaExceeded

An account has exceeded its service usage quota (for services of all types except for Messaging and Internet access). Note that this event is also sent when the service usage quota has expired.

Account/Service/Msg/QuotaExceeded

An account’s service usage quota for messaging service has exceeded or expired.

Account/Service/Netaccess/QuotaExceeded

An account’s Internet access quota has exceeded or expired.

Account/Service/QuotaAvailable

The user tops up their service wallet so that the account’s service usage quota becomes available.

Account/ServicePassword/Changed

An account’s service password has been changed.(Accounts.h323_password has been changed.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Customer/CustomField/ Changed

The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer).

Product/Discount/Changed

A discount plan has been changed for a product or an add-on product.

Calix handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/IPDeviceAssignment

An IP device has been assigned to an account (the UA_Links table has been updated).

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

CustomerToAccountsDispatcher handler events

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Name

Description

Inherited from Customer

Customer/AvailableFunds Appear

A customer payment has been received (a customer topped up their balance or paid their invoice).

Customer/Blocked

A customer’s account has been blocked. (Customers.blocked set to ‘Y.’)

Customer/CustomField/Changed

The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer).

Customer/ServiceAttribute/Changed

A customer’s service setting has changed (the Service_Attribute_Values table has been updated).

Customer/ServiceFlags/Changed

A customer’s service features have changed. (Customers.service_flags has been updated.)

Customer/Status/Changed

A customer’s status has changed. (Customers.bill_status has been updated.)

Customer/Status/Closed

A customer has been terminated and their status changed to closed. (Customers.bill_status set to ‘C.’)

Customer/Status/Exported

A customer’s record status has changed. (Customers.bill_status set to E.)

Customer/Status/Imported

A customer’s record status has changed. (Customers.bill_status set to O.)

Customer/Status/Suspended

A customer’s account has been suspended. (Customers.bill_status has been updated.)

Customer/Status/SuspensionRemoved

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Customer/Unblocked

A customer’s account has been unblocked. (Customers.blocked set to ‘N.’)

Customer/ZeroAvailableFunds

A customer’s available funds have been depleted. (Customers.balance has reached credit_limit.)

ECConnect handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/CustomField/Changed

Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended due to the removal of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached its credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

EventSender handler events

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Name

Description

Inherited from Customer

Accessibility/Inserted

A usage charges record has been added to the account’s product.

Accessibility/Deleted

The usage charges record has been removed from the account’s product.

Account/ActivationDate/Changed

The activation date has been changed for an account. (Accounts.activation_date has been changed)

Account/Alias/Delete

An alias has been removed from an account.

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/BalanceChanged

The balance of a debit or individual credit account has changed (e.g., a call has been charged, a refill has been received).

A customer’s balance has changed for postpaid customers.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/CustomField/Changed

Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.)

Account/Discount/Changed

An account’s discount plan has changed.

Account/ExpirationDate/Changed

An account’s expiration date has changed. (Accounts.expiration_date has been changed.)

Account/FollowMe/Changed

An account’s follow-me setting has changed (the Follow_Me table has been updated).

Account/FollowMeNumber/Inserted

A new follow-me number has been added to an account.

Account/FollowMeNumber/Changed

An account’s follow-me number has changed.

Account/FollowMeNumber/Deleted

An account’s follow-me number has been removed.

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/IPDeviceAssignment

An IP device has been assigned to an account (the UA_Links table has been updated).

Account/New

A new account has been created.

Account/Password/Changed

An account’s password for the self-care interface has changed. (Accounts.password has been changed.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/Service/QuotaAvailable

The user tops up their service wallet so that the account’s service usage quota becomes available.

Account/Service/QuotaExceeded

An account has exceeded its service usage quota (for services of all types except for Messaging and Internet access). Note that this event is also sent when the service usage quota has expired.

Account/Service/Msg/QuotaExceeded

An account’s service usage quota for messaging service has exceeded or expired.

Account/Service/Netaccess/QuotaExceeded

An account’s Internet access quota has exceeded or expired.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/ServiceFlags/Changed

An account’s service features have changed. (Accounts.service_flags has been updated.)

Y

Account/ServicePassword/Changed

An account’s service password has been changed.(Accounts.h323_password has been changed.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Changed

An account’s billing status has been changed or affected by the customer’s billing status.

A customer’s status has changed. (Customers.bill_status has changed.)

Y

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Status/Exported

An account has been exported by Porter in Dual Version PortaSwitch. (Customers.bill_status set to E.)

Y

Account/Status/Imported

An account has been imported by Porter in Dual Version PortaSwitch.

Y

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

Custom/Jasper/CapReached

External event received from Jasper Platform.

Customer/AvailableFundsAppear

A customer payment has been received (a customer topped up their balance or paid their invoice).

Customer/BalanceChanged

A customer’s balance has been replenished (contains previous and current balance amount).

Customer/Blocked

A customer’s account has been blocked. (Customers.blocked set to ‘Y.’)

Customer/CustomField/Changed

The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer).

Customer/Name/Changed

The customer’s name has changed.

Customer/New

A new customer has been created.

Customer/ServiceAttribute/Changed

A customer’s service setting has changed (the Service_Attribute_Values table has been updated).

Customer/ServiceFlags/Changed

A customer’s service features have changed. (Customers.service_flags has been updated.)

Customer/Status/Activated

A customer’s record has been activated. (Customers.bill_status set to ‘O’ from ‘D.’)

Customer/Status/Changed

A customer’s status has changed. (Customers.bill_status has been updated.)

Customer/Status/Closed

A customer has been terminated and their status changed to closed. (Customers.bill_status set to ‘C.’)

Customer/Status/Deactivated

A customer’s record has been deactivated. (Customers.bill_status set to ‘D’ from ‘O.’)

Customer/Status/Exported

A customer’s record status has changed. (Customers.bill_status set to E.)

Customer/Status/Imported

A customer’s record status has changed. (Customers.bill_status set to O.)

Customer/Status/Limited

Customer service has been limited (the Customers.bill_status has been updated from “Open” to “Limited”). If an admin manually sets a limitation delay, the Customer/Status/Limited event is sent after the delay period is over (on the scheduled date).

Customer/Status/LimitationRemoved

Customer service has been reinstated (the Customers.bill_status has been updated from “Limited” to “Open”). If an admin temporarily lifts the service limitation, the customer status is changed from “Limited” to “Service limitation delayed” and the Customer/Status/LimitationRemoved event is sent with the delay period (the scheduled date “effective_to”). Note that this event is also sent when the admin changes the limitation delay that is already set.

Customer/Status/Suspended

A customer record has been suspended (the Customers.bill_status has been updated to “Suspended”).

If an admin manually sets a suspension delay, the Customer/Status/Suspend event is sent after the delay period is over (on the scheduled date).

Customer/Status/SuspensionRemoved

A customer record has been reinstated (the Customers.bill_status has been updated from “Suspended” to “Open”).

If an admin manually lifts the suspension, the customer status is changed to “Suspension delayed” and the Customer/Status/SuspensionRemoved event is sent with the delay period (the scheduled date “effective_to”).

Note that this event is also sent when the admin changes the suspension delay that is already set.

Customer/Unblocked

A customer’s account has been unblocked. (Customers.blocked set to ‘N.’)

Customer/ZeroAvailableFunds

A customer’s available funds have been depleted. (Customers.balance has reached credit_limit.)

CustomField/Changed

A customer’s custom data has changed (the Custom_Field_Values table has been updated).

DID/Deleted

A DID number has been removed from the DID inventory.

DID/New

A new DID number has been added to the DID inventory.

DID/Status/Activated

A DID number has been assigned to a customer’s account ID.

DID/Status/Assigned

A DID number has been assigned to a customer.

DID/Status/Canceled

A DID number has been unassigned from a customer’s account ID.

DID/Status/Moved

A DID number has been moved to another installation as a result of provisioning.

DID/Status/Unassigned

A DID number has been removed from a customer.

Invoice/AmountPaid/Changed

This is the amount a customer has paid. Use this event to track and provision:

  • manual payment information;

  • partially paid invoice changes.

Invoice/New

A new invoice has been generated.

Invoice/Status/Changed

An invoice has changed its status (e.g., from unpaid to paid, from unpaid to overdue).

Use this event to track and provision information:

  • about the payment statuses of generated invoices:

    • unpaid;

    • overdue;

    • paid;

    • partially paid;

    • do not pay;

    • no payment required;

    • previous balance remaining;

  • about the statuses of invoices that require administrator’s approval:

    • under review;

    • approved;

    • rejected.

Refer to the Invoice parameters and Invoices review chapters in the PortaBilling Administrator Guide for the description of these statuses.

Note that if a customer pays their invoice in installments, the Invoice/Status/Changed event occurs twice for this invoice:

  • first event – changes from unpaid to partially paid;

  • second – changes from partially paid to paid in full.

For example, a customer pays their $110 invoice in installments (e.g., $25+$20+$35+$30). Events occur when:

  • the first $25 payment is made: the invoice status changes from unpaid to partially paid;

  • the last $30 payment is made: the invoice status changes from partially paid to paid.

IPDeviceProfile/New

A CPE profile has been created.

Notification/BalanceChange/BalanceWarningThresholdCrossed

The low balance (for postpaid customers) or low available funds (for prepaid customers) threshold is crossed.

Notification/BalanceChange/CreditLimitExceeded

The customer‘s balance has reached its credit limit, or the customer has used up all available funds.

Notification/BalanceChange/ServiceWalletTopUpReport

The balance of the service wallet has been topped up.

Notification/BalanceChange/TheFundsWereTransferredFromTheAccountBalance

Funds from the account balance have been successfully transferred.

Notification/BalanceChange/TheFundsWereTransferredToTheAccountBalance

Funds have been successfully transferred to the account balance.

Notification/BalanceChange/TheServiceWalletExpired

The unused balance of a service wallet has expired.

Notification/BalanceChange/TheServiceWalletIsAboutToExpire

The unused balance of a service wallet is about to expire.

Notification/BalanceChange/TheVerificationCodeForTheTransferOfFunds

The verification code for the transfer of funds has been sent.

Notification/BalanceChange/TheVerificationCodeForTheTransferOfServiceWalletContent

The verification code for the transfer of service wallet content has been sent.

Notification/BalanceChange/UnitsSuccessfullyTransferredFromSenderServiceWallet

Units from the service wallet have been successfully transferred.

Notification/BalanceChange/UnitsSuccessfullyTransferredToRecipientServiceWallet

Units have been successfully transferred to the service wallet.

Notification/BalanceChange/VolumeDiscountThresholdCrossed

A customer has crossed the bundle threshold and the bundle no longer applies.

Notification/BalanceChange/VolumeDiscountThresholdWillBeCrossedSoon

A customer is approaching the bundle threshold.

Notification/Billing/AccountPeriodicPaymentError

A balance-driven payment has failed.

Notification/Billing/BalanceAdjustment

The balance has been adjusted.

Notification/Billing/CommitmentTerminationWarning

Account’s commitment is going to be terminated.

Notification/Billing/CreditCardExpired

The credit card has expired.

Notification/Billing/CreditCardIsAboutToExpire

The credit card is about to expire.

Notification/Billing/CustomerIsAboutToBeSuspended

The customer service is about to be suspended.

Notification/Billing/CustomerIsGoingToBeLimited

The customer service is about to be limited.

Notification/Billing/CustomerIsGoingToBeSuspendedAgainNoPayment

The date for customer suspension is approaching.

Notification/Billing/DueDateForInvoiceIsApproaching

The due date of the customer’s invoice is approaching.

Notification/Billing/FailedToRegenerateInvoice

Invoice regeneration has failed.

Notification/Billing/FailedToRegenerateTheInvoiceNoInvoiceNumberOrCustomerID

Invoice regeneration has failed because of the unidentified invoice number or customer ID.

Notification/Billing/InvoiceIsOverdue

An invoice is overdue.

Notification/Billing/InvoicePaymentError

An invoice auto-payment has failed.

Notification/Billing/InvoiceRegeneratedSuccessfully

An invoice is regenerated successfully.

Notification/Billing/PaymentAppliedToTheAccount

The customer’s credit card has been successfully charged.

Notification/Billing/PaymentReceipt

The payment receipt is sent.

Notification/Billing/RecalculationOfInvoicesWasFinished

An invoice is recalculated.

Notification/CustomerManagement/CustomerIsAboutToBeClosed

The customer record is about to be closed

Notification/CustomerManagement/NumberPortingComplete

Customer’s number has been successfully ported in.

Notification/CustomerManagement/SpendingPlanLimitExceeded

The customer has reached a spending limit

Notification/CustomerManagement/SpendingPlanLimitRatioExceeded

The customer has reached the warning threshold set for the spending plan.

Notification/FraudPrevention/AccountQuarantined

The account was quarantined.

Notification/FraudPrevention/AccountScreened

An account’s status has changed to screened.

Notification/FraudPrevention/AccountFraudulentActivityDetected

Suspicious activity has been detected.

Notification/FraudPrevention/CustomersAccountFraudulentActivityDetected

Suspicious activity has been detected in any of the customers’ accounts.

Notification/FraudPrevention/SessionUnauthorizedLocation

An account has used the service from an unauthorized IP address.

Notification/PasswordRecovery/IndividualCredentialsCreated

Credentials (login and password) have been created.

Notification/PasswordRecovery/WebPasswordChangeLink

The link to reset the password is sent.

Notification/PasswordRecovery/WebSelfCarePasswordChange

The password has been changed.

Notification/Reports/NewCallRecordingIsAvailable

A new call recording file is available.

PaymentTransaction/ResultCode/Changed

A transaction has either started or finished.

PaymentTransaction/New

A customer has made a credit card payment.

PaymentTransaction/Status/Changed

A transaction has changed its status.

Product/Discount/Changed

A discount plan has been changed for a product or an add-on product.

Product/ServiceAttribute/Changed

A service feature has been enabled/disabled for a product or an add-on product.

ServiceAttribute/Changed

A service feature has been enabled/disabled for a customer. (The Service_Attribute_Values table has been updated.)

ServiceAttribute/Changed

A service feature has been enabled/disabled for either a product, add-on product, customer or account.

SIMСard/Changed

SIM card details have been changed, e.g., the default PIN for inactive SIM cards has been changed.

SIMCard/CustomField/Changed

The SIM card data specified in a custom field has been changed, e.g., the “Amazon” value is set in the “Marketplace” custom field.

SIMСard/Deleted

A SIM card has been removed from the inventory.

SIMСard/New

A SIM card has been added to the inventory.

SIMCard/StatusChanged

A SIM card status has been changed, e.g., from “In use” to “Disposed”.

Subscriber/Address/Changed

The address of a user registered as an account has changed.

Subscriber/ContactInfo/Changed

The account’s contact information has been changed.

Subscriber/Name/Changed

The account’s user name has changed.

Huawei::HSS handler events

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Name

Description

Inherited from Customer

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Huawei::PCRF handler events

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Name

Description

Inherited from Customer

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

IPTV handler events

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Name

Description

Inherited from Customer

Account/ActivationDate/Changed

The activation date has been changed for an account. (Accounts.activation_date has been changed)

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ExpirationDate/Changed

An account’s expiration date has changed. (Accounts.expiration_date has been changed.)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Password/Changed

An account’s password for the self-care interface has changed. (Accounts.password has been changed.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/ServiceFlags/Changed

An account’s service features have changed. (Accounts.service_flags has been updated.)

Y

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

CustomField/Changed

A customer’s custom data has changed (the Custom_Field_Values table has been updated).

Subscriber/Address/Changed

The address of a user registered as an account has changed.

Subscriber/ContactInfo/Changed

The account’s contact information has been changed.

Subscriber/Name/Changed

The account’s user name has changed.

Jasper handler events

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Name

Description

Inherited from Customer

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Custom/Jasper/CapReached

External event received from Jasper Platform.

NetNumber handler events">

NetNumber handler events

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Name

Description

Inherited from Customer

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

ProductToAccountsDispatcher handler events

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Name

Description

Inherited from Customer

Accessibility/Deleted

The usage charges record has been removed from the account’s product.

Accessibility/Inserted

A usage charges record has been added to the account’s product.

Product/ServiceAttribute/Changed

A service feature has been enabled/disabled for a product or an add-on product.

Protei::HLR handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

Protei::PCRF handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ExpirationDate/Changed

An account’s expiration date has changed. (Accounts.expiration_date has been changed.)

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

ReadyWireless handler events

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Name

Description

Inherited from Customer

Account/Alias/Delete

An alias has been removed from an account.

Account/Service/QuotaAvailable

The user tops up their service wallet so that the account’s service usage quota becomes available.

Account/Service/QuotaExceeded

An account has exceeded its service usage quota (for services of all types except for Messaging and Internet access). Note that this event is also sent when the service usage quota has expired.

Account/Service/Netaccess/QuotaExceeded

An account’s Internet access quota has exceeded or expired.

Account/Service/Msg/QuotaExceeded

An account’s service usage quota for messaging service has exceeded or expired.

Customer/Status/Suspended

A customer’s account has been suspended. (Customers.bill_status has been updated.)

Customer/Status/SuspensionRemoved

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Sandvine handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Status/Suspended

An account’s status has changed to suspended.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/Status/SuspensionRemoved

An account has been unsuspended.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts].)

Y

ServiceAttributeDispatcher handler events

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Name

Description

Inherited from Customer

CustomField/Changed

A customer’s custom data has changed (the Custom_Field_Values table has been updated).

ServiceAttribute/Changed

A service feature has been enabled/disabled for a customer. (The Service_Attribute_Values table has been updated.)

SIPForwarder handler events

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Name

Description

Inherited from Customer

Account/Alias/Delete

An alias has been removed from an account.

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Status/Exported

An account has been exported by Porter in Dual Version PortaSwitch. (Customers.bill_status set to E.)

Y

Account/Status/Imported

An account has been imported by Porter in Dual Version PortaSwitch.

Y

Connection/Changed

The connection information has been updated.

Connection/Deleted

The connection has been removed from the vendor.

Connection/New

A new connection has been created for the vendor.

DID/Deleted

A DID number has been removed from the DID inventory.

DID/New

A new DID number has been added to the DID inventory.

DID/Status/Activated

A DID number has been assigned to a customer’s account ID.

DID/Status/Assigned

A DID number has been assigned to a customer.

DID/Status/Canceled

A DID number has been unassigned from a customer’s account ID.

DID/Status/Moved

A DID number has been moved to another installation as a result of provisioning.

DID/Status/Unassigned

A DID number has been removed from a customer.

Titan::HSS handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

YateHSS handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

ZXUN::HSS handler events

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Name

Description

Inherited from Customer

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

ZXUN::SPR handler events

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Name

Description

Inherited from Customer

Account/ActivationDate/Changed

The activation date has been changed for an account. (Accounts.activation_date has been changed)

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/ExpirationDate/Changed

An account’s expiration date has changed. (Accounts.expiration_date has been changed.)

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Status/Suspended

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/SuspensionRemoved

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

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