AricentHSS handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/ID/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated. |
|
Account/ProductAddon/Changed |
An account’s add-on product has been changed. |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
AudioCodes handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/CustomField/Changed |
Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.) |
|
Account/Discount/Changed |
An account’s discount plan has changed. |
|
Account/ID/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/New |
A new account has been created. |
|
Account/Password/Changed |
An account’s password for the self-care interface has changed. (Accounts.password has been changed.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/Service/QuotaExceeded |
An account has exceeded its service usage quota (for services of all types except for Messaging and Internet access). |
|
Account/Service/Msg/QuotaExceeded |
An account has exceeded its service usage quota for messaging service. |
|
Account/Service/Netaccess/QuotaExceeded |
An account has exceeded its Internet access quota. |
|
Account/Service/QuotaExpired |
An account’s service usage quota has expired (for services of all types except for Messaging and Internet access). |
|
Account/Service/Msg/QuotaExpired |
An account’s service usage quota for messaging service type has expired. |
|
Account/Service/Netaccess/QuotaExpired |
An account’s service usage quota for the Internet access service has expired. |
|
Account/Service/QuotaAvailable |
The user has topped up (“recharged”) their bundle of any service type to get more service volume before bundle renewal. |
|
Account/ServicePassword/Changed |
An account’s service password has been changed.(Accounts.h323_password has been changed.) |
|
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Customer/CustomField/ Changed |
The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer). |
|
Product/Discount/Changed |
A discount plan has been changed for a product or an add-on product. |
|
Calix handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/IPDeviceAssignment |
An IP device has been assigned to an account (the UA_Links table has been updated). |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |
CustomerToAccountsDispatcher handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Customer/AvailableFunds Appear |
A customer payment has been received (a customer topped up their balance or paid their invoice). |
|
Customer/Blocked |
A customer’s account has been blocked. (Customers.blocked set to ‘Y.’) |
|
Customer/CustomField/Changed |
The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer). |
|
Customer/ServiceAttribute/Changed |
A customer’s service setting has changed (the Service_Attribute_Values table has been updated). |
|
Customer/ServiceFlags/Changed |
A customer’s service features have changed. (Customers.service_flags has been updated.) |
|
Customer/Status/Changed |
A customer’s status has changed. (Customers.bill_status has been updated.) |
|
Customer/Status/Closed |
A customer has been terminated and their status changed to closed. (Customers.bill_status set to ‘C.’) |
|
Customer/Status/Exported |
A customer’s record status has changed. (Customers.bill_status set to E.) |
|
Customer/Status/Imported |
A customer’s record status has changed. (Customers.bill_status set to O.) |
|
Customer/Status/Suspended |
A customer’s account has been suspended. (Customers.bill_status has been updated.) |
|
Customer/Status/SuspensionRemoved |
A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
|
Customer/Unblocked |
A customer’s account has been unblocked. (Customers.blocked set to ‘N.’) |
|
Customer/ZeroAvailableFunds |
A customer’s available funds have been depleted. (Customers.balance has reached credit_limit.) |
|
ECConnect handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/CustomField/Changed |
Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.) |
|
Account/ID/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ProductAddon/Changed |
An account’s add-on product has been changed. |
|
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed due to the removal of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached its credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |
EventSender handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Accessibility/Inserted |
A usage charges record has been added to the account's product. |
|
Accessibility/Deleted |
The usage charges record has been removed from the account’s product. |
|
Account/ActivationDate/Changed |
The activation date has been changed for an account. (Accounts.activation_date has been changed) |
|
Account/Alias/Delete |
An alias has been removed from an account. |
|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/BalanceChanged |
The balance of a debit or individual credit account has changed (e.g., a call has been charged, a refill has been received). A customer’s balance has changed for postpaid customers. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/CustomField/Changed |
Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.) |
|
Account/Discount/Changed |
An account’s discount plan has changed. |
|
Account/ExpirationDate/Changed |
An account’s expiration date has changed. (Accounts.expiration_date has been changed.) |
|
Account/FollowMe/Changed |
An account’s follow-me setting has changed (the Follow_Me table has been updated). |
|
Account/FollowMeNumber/Inserted |
A new follow-me number has been added to an account. |
|
Account/FollowMeNumber/Changed |
An account’s follow-me number has changed. |
|
Account/FollowMeNumber/Deleted |
An account’s follow-me number has been removed. |
|
Account/ID/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/IPDeviceAssignment |
An IP device has been assigned to an account (the UA_Links table has been updated). |
|
Account/New |
A new account has been created. |
|
Account/Password/Changed |
An account’s password for the self-care interface has changed. (Accounts.password has been changed.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Changed |
An account’s add-on product has been changed. |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/Service/QuotaAvailable |
The user has topped up (“recharged”) their bundle of any service type to get more service volume before bundle renewal. |
|
Account/Service/QuotaExceeded |
An account has exceeded its service usage quota (for services of all types except for Messaging and Internet access). |
|
Account/Service/QuotaExceeded |
An account has exceeded its service usage quota (for services of all types except for Messaging and Internet access). |
|
Account/Service/Msg/QuotaExceeded |
An account has exceeded its service usage quota for messaging service. |
|
Account/Service/Netaccess/QuotaExceeded |
An account has exceeded its Internet access quota. |
|
Account/Service/QuotaExpired |
An account’s service usage quota has expired (for services of all types except for Messaging and Internet access). |
|
Account/Service/Msg/QuotaExpired |
An account’s service usage quota for messaging service type has expired. |
|
Account/Service/Netaccess/QuotaExpired |
An account’s service usage quota for the Internet access service has expired. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/ServiceFlags/Changed |
An account’s service features have changed. (Accounts.service_flags has been updated.) |
Y |
Account/ServicePassword/Changed |
An account’s service password has been changed.(Accounts.h323_password has been changed.) |
|
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Changed |
An account’s billing status has been changed or affected by the customer’s billing status. A customer’s status has changed. (Customers.bill_status has changed.) |
Y |
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
Y |
Account/Status/Exported |
An account has been exported by Porter in Dual Version PortaSwitch. (Customers.bill_status set to E.) |
Y |
Account/Status/Imported |
An account has been imported by Porter in Dual Version PortaSwitch. |
Y |
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Transcription/New |
A new call transcription is available. |
|
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |
Custom/Jasper/CapReached |
External event received from Jasper Platform. |
|
Customer/AvailableFundsAppear |
A customer payment has been received (a customer topped up their balance or paid their invoice). |
|
Customer/BalanceChanged |
A customer’s balance has been replenished (contains previous and current balance amount). |
|
Customer/Blocked |
A customer’s account has been blocked. (Customers.blocked set to ‘Y.’) |
|
Customer/CustomField/Changed |
The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer). |
|
Customer/Name/Changed |
The customer’s name has changed. |
|
Customer/New |
A new customer has been created. |
|
Customer/ServiceAttribute/Changed |
A customer’s service setting has changed (the Service_Attribute_Values table has been updated). |
|
Customer/ServiceFlags/Changed |
A customer’s service features have changed. (Customers.service_flags has been updated.) |
|
Customer/Status/Activated |
A customer’s record has been activated. (Customers.bill_status set to ‘O’ from ‘D.’) |
|
Customer/Status/Changed |
A customer’s status has changed. (Customers.bill_status has been updated.) |
|
Customer/Status/Closed |
A customer has been terminated and their status changed to closed. (Customers.bill_status set to ‘C.’) |
|
Customer/Status/Deactivated |
A customer’s record has been deactivated. (Customers.bill_status set to ‘D’ from ‘O.’) |
|
Customer/Status/Exported |
A customer’s record status has changed. (Customers.bill_status set to E.) |
|
Customer/Status/Imported |
A customer’s record status has changed. (Customers.bill_status set to O.) |
|
Customer/Status/Limited |
Customer service has been limited (the Customers.bill_status has been updated from “Open” to “Limited”). If an admin manually sets a limitation delay, the Customer/Status/Limited event is sent after the delay period is over (on the scheduled date). |
|
Customer/Status/LimitationRemoved |
Customer service has been reinstated (the Customers.bill_status has been updated from “Limited” to “Open”). If an admin temporarily lifts the service limitation, the customer status is changed from “Limited” to “Service limitation delayed” and the Customer/Status/LimitationRemoved event is sent with the delay period (the scheduled date “effective_to”). Note that this event is also sent when the admin changes the limitation delay that is already set. |
|
Customer/Status/Suspended |
A customer record has been suspended (the Customers.bill_status has been updated to “Suspended”). If an admin manually sets a suspension delay, the Customer/Status/Suspend event is sent after the delay period is over (on the scheduled date). |
|
Customer/Status/SuspensionRemoved |
A customer record has been reinstated (the Customers.bill_status has been updated from “Suspended” to “Open”). If an admin manually lifts the suspension, the customer status is changed to “Suspension delayed” and the Customer/Status/SuspensionRemoved event is sent with the delay period (the scheduled date “effective_to”). Note that this event is also sent when the admin changes the suspension delay that is already set. |
|
Customer/Unblocked |
A customer’s account has been unblocked. (Customers.blocked set to ‘N.’) |
|
Customer/ZeroAvailableFunds |
A customer’s available funds have been depleted. (Customers.balance has reached credit_limit.) |
|
CustomField/Changed |
A customer’s custom data has changed (the Custom_Field_Values table has been updated). |
|
DID/Deleted |
A DID number has been removed from the DID inventory. |
|
DID/New |
A new DID number has been added to the DID inventory. |
|
DID/Status/Activated |
A DID number has been assigned to a customer’s account ID. |
|
DID/Status/Assigned |
A DID number has been assigned to a customer. |
|
DID/Status/Canceled |
A DID number has been unassigned from a customer’s account ID. |
|
DID/Status/Moved |
A DID number has been moved to another installation as a result of provisioning. |
|
DID/Status/Unassigned |
A DID number has been removed from a customer. |
|
Invoice/AmountPaid/Changed |
This is the amount a customer has paid. Use this event to track and provision:
|
|
Invoice/New |
A new invoice has been generated. |
|
Invoice/Status/Changed |
An invoice has changed its status (e.g., from unpaid to paid, from unpaid to overdue). Use this event to track and provision information:
Refer to the Invoice parameters and Invoices review chapters in the PortaBilling Administrator Guide for the description of these statuses. Note that if a customer pays their invoice in installments, the Invoice/Status/Changed event occurs twice for this invoice:
For example, a customer pays their $110 invoice in installments (e.g., $25+$20+$35+$30). Events occur when:
|
|
IPDeviceProfile/New |
A CPE profile has been created. |
|
Notification/BalanceChange/BalanceWarningThresholdCrossed |
The low balance (for postpaid customers) or low available funds (for prepaid customers) threshold is crossed. |
|
Notification/BalanceChange/CreditLimitExceeded |
The customer's balance has reached its credit limit, or the customer has used up all available funds. |
|
Notification/BalanceChange/ServiceWalletTopUpReport |
The balance of the service wallet has been topped up. |
|
Notification/BalanceChange/TheFundsWereTransferredFromTheAccountBalance |
Funds from the account balance have been successfully transferred. |
|
Notification/BalanceChange/TheFundsWereTransferredToTheAccountBalance |
Funds have been successfully transferred to the account balance. |
|
Notification/BalanceChange/TheServiceWalletExpired |
The unused balance of a service wallet has expired. |
|
Notification/BalanceChange/TheServiceWalletIsAboutToExpire |
The unused balance of a service wallet is about to expire. |
|
Notification/BalanceChange/TheVerificationCodeForTheTransferOfFunds |
The verification code for the transfer of funds has been sent. |
|
Notification/BalanceChange/TheVerificationCodeForTheTransferOfServiceWalletContent |
The verification code for the transfer of service wallet content has been sent. |
|
Notification/BalanceChange/UnitsSuccessfullyTransferredFromSenderServiceWallet |
Units from the service wallet have been successfully transferred. |
|
Notification/BalanceChange/UnitsSuccessfullyTransferredToRecipientServiceWallet |
Units have been successfully transferred to the service wallet. |
|
Notification/BalanceChange/BundleThresholdCrossed |
A customer has crossed the bundle threshold and the bundle no longer applies. |
|
Notification/BalanceChange/BundleThresholdWillBeCrossedSoon |
A customer is approaching the bundle threshold. |
|
Notification/Billing/AccountPeriodicPaymentError |
A balance-driven payment has failed. |
|
Notification/Billing/BalanceAdjustment |
The balance has been adjusted. |
|
Notification/Billing/CommitmentTerminationWarning |
Account's commitment is going to be terminated. |
|
Notification/Billing/CreditCardExpired |
The credit card has expired. |
|
Notification/Billing/CreditCardIsAboutToExpire |
The credit card is about to expire. |
|
Notification/Billing/CustomerIsAboutToBeSuspended |
The customer service is about to be suspended. |
|
Notification/Billing/CustomerIsGoingToBeLimited |
The customer service is about to be limited. |
|
Notification/Billing/CustomerIsGoingToBeSuspendedAgainNoPayment |
The date for customer suspension is approaching. |
|
Notification/Billing/DueDateForInvoiceIsApproaching |
The due date of the customer’s invoice is approaching. |
|
Notification/Billing/FailedToRegenerateInvoice |
Invoice regeneration has failed. |
|
Notification/Billing/FailedToRegenerateTheInvoiceNoInvoiceNumberOrCustomerID |
Invoice regeneration has failed because of the unidentified invoice number or customer ID. |
|
Notification/Billing/InvoiceIsOverdue |
An invoice is overdue. |
|
Notification/Billing/InvoicePaymentError |
An invoice auto-payment has failed. |
|
Notification/Billing/InvoiceRegeneratedSuccessfully |
An invoice is regenerated successfully. |
|
Notification/Billing/PaymentAppliedToTheAccount |
The customer’s credit card has been successfully charged. |
|
Notification/Billing/PaymentReceipt |
The payment receipt is sent. |
|
Notification/Billing/RecalculationOfInvoicesWasFinished |
An invoice is recalculated. |
|
Notification/CustomerManagement/CustomerIsAboutToBeClosed |
The customer record is about to be closed |
|
Notification/CustomerManagement/NumberPortingComplete |
Customer’s number has been successfully ported in. |
|
Notification/CustomerManagement/SpendingPlanLimitExceeded |
The customer has reached a spending limit |
|
Notification/CustomerManagement/SpendingPlanLimitRatioExceeded |
The customer has reached the warning threshold set for the spending plan. |
|
Notification/FraudPrevention/AccountQuarantined |
The account was quarantined. |
|
Notification/FraudPrevention/AccountScreened |
An account’s status has changed to screened. |
|
Notification/FraudPrevention/AccountFraudulentActivityDetected |
Suspicious activity has been detected. |
|
Notification/FraudPrevention/CustomersAccountFraudulentActivityDetected |
Suspicious activity has been detected in any of the customers’ accounts. |
|
Notification/FraudPrevention/SessionUnauthorizedLocation |
An account has used the service from an unauthorized IP address. |
|
Notification/PasswordRecovery/IndividualCredentialsCreated |
Credentials (login and password) have been created. |
|
Notification/PasswordRecovery/WebPasswordChangeLink |
The link to reset the password is sent. |
|
Notification/PasswordRecovery/WebSelfCarePasswordChange |
The password has been changed. |
|
Notification/Reports/NewCallRecordingIsAvailable |
A new call recording file is available. |
|
PaymentTransaction/ResultCode/Changed |
A transaction has either started or finished. |
|
PaymentTransaction/New |
A customer has made a credit card payment. |
|
PaymentTransaction/Status/Changed |
A transaction has changed its status. |
|
Product/Discount/Changed |
A discount plan has been changed for a product or an add-on product. |
|
Product/ServiceAttribute/Changed |
A service feature has been enabled/disabled for a product or an add-on product. |
|
SIMСard/Changed |
SIM card details have been changed, e.g., the default PIN for inactive SIM cards has been changed. |
|
SIMCard/CustomField/Changed |
The SIM card data specified in a custom field has been changed, e.g., the “Amazon” value is set in the “Marketplace” custom field. |
|
SIMСard/Deleted |
A SIM card has been removed from the inventory. |
|
SIMСard/New |
A SIM card has been added to the inventory. |
|
SIMCard/StatusChanged |
A SIM card status has been changed, e.g., from “In use” to “Disposed”. |
|
Subscriber/Address/Changed |
The address of a user registered as an account has changed. |
|
Subscriber/ContactInfo/Changed |
The account’s contact information has been changed. |
|
Subscriber/Name/Changed |
The account’s user name has changed. |
|
Huawei::HSS handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Id/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Huawei::PCRF handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Id/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
IPTV handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/ActivationDate/Changed |
The activation date has been changed for an account. (Accounts.activation_date has been changed) |
|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/ExpirationDate/Changed |
An account’s expiration date has changed. (Accounts.expiration_date has been changed.) |
|
Account/ID/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/New |
A new account has been created. |
|
Account/Password/Changed |
An account’s password for the self-care interface has changed. (Accounts.password has been changed.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ProductAddon/Changed |
An account’s add-on product has been changed. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/ServiceFlags/Changed |
An account’s service features have changed. (Accounts.service_flags has been updated.) |
Y |
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
Y |
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |
CustomField/Changed |
A customer’s custom data has changed (the Custom_Field_Values table has been updated). |
|
Subscriber/Address/Changed |
The address of a user registered as an account has changed. |
|
Subscriber/ContactInfo/Changed |
The account’s contact information has been changed. |
|
Subscriber/Name/Changed |
The account’s user name has changed. |
|
Jasper handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Custom/Jasper/CapReached |
External event received from Jasper Platform. |
|
NetNumber handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Id/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/New |
A new account has been created. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
|
ProductToAccountsDispatcher handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Accessibility/Deleted |
The usage charges record has been removed from the account’s product. |
|
Accessibility/Inserted |
A usage charges record has been added to the account's product. |
|
Product/ServiceAttribute/Changed |
A service feature has been enabled/disabled for a product or an add-on product. |
|
Protei::HLR handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/Id/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
|
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |
Protei::PCRF handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/ExpirationDate/Changed |
An account’s expiration date has changed. (Accounts.expiration_date has been changed.) |
|
Account/Id/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/New |
A new account has been created. |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
|
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |
ReadyWireless handler events
An add-on product has been removed from an account.
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Alias/Delete |
An alias has been removed from an account. |
|
Account/Service/QuotaAvailable |
TheThe user has topped up (“recharged”) their bundle of any service type to get more service volume before bundle renewal. |
|
Account/Service/QuotaExceeded |
An account has exceeded its service usage quota (for services of all types except for Messaging and Internet access). |
|
Account/Service/Msg/QuotaExceeded |
An account has exceeded its service usage quota for messaging service. |
|
Account/Service/Netaccess/QuotaExceeded |
An account has exceeded its Internet access quota. |
|
Account/Service/QuotaExpired |
An account’s service usage quota has expired (for services of all types except for Messaging and Internet access). |
|
Account/Service/Msg/QuotaExpired |
An account’s service usage quota for messaging service type has expired. |
|
Account/Service/Netaccess/QuotaExpired |
An account’s service usage quota for the Internet access service has expired. |
|
Customer/Status/Suspended |
A customer’s account has been suspended. (Customers.bill_status has been updated.) |
|
Customer/Status/SuspensionRemoved |
A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
|
Sandvine handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/ID/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/New |
A new account has been created. |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Changed |
An account’s add-on product has been changed. |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
|
Account/Status/Suspended |
An account’s status has changed to suspended. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts].) |
Y |
ServiceAttributeDispatcher handler events
Name |
Description |
Inherited from Customer |
---|---|---|
CustomField/Changed |
A customer’s custom data has changed (the Custom_Field_Values table has been updated). |
|
ServiceAttribute/Changed |
A service feature has been enabled/disabled for a customer. (The Service_Attribute_Values table has been updated.) |
|
SIPForwarder handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Alias/Delete |
An alias has been removed from an account. |
|
Account/Id/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/New |
A new account has been created. |
|
Account/Status/Exported |
An account has been exported by Porter in Dual Version PortaSwitch. (Customers.bill_status set to E.) |
Y |
Account/Status/Imported |
An account has been imported by Porter in Dual Version PortaSwitch. |
Y |
Connection/Changed |
The connection information has been updated. |
|
Connection/Deleted |
The connection has been removed from the vendor. |
|
Connection/New |
A new connection has been created for the vendor. |
|
DID/Deleted |
A DID number has been removed from the DID inventory. |
|
DID/New |
A new DID number has been added to the DID inventory. |
|
DID/Status/Activated |
A DID number has been assigned to a customer’s account ID. |
|
DID/Status/Assigned |
A DID number has been assigned to a customer. |
|
DID/Status/Canceled |
A DID number has been unassigned from a customer’s account ID. |
|
DID/Status/Moved |
A DID number has been moved to another installation as a result of provisioning. |
|
DID/Status/Unassigned |
A DID number has been removed from a customer. |
|
Titan::HSS handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/ID/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ProductAddon/Changed |
An account’s add-on product has been changed. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
Y |
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |
YateHSS handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Changed |
An account’s add-on product has been changed. |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
|
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |
ZXUN::HSS handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/Blocked |
An account has been blocked. (Accounts.blocked set to ‘Y.’) |
|
Account/Id/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
|
Account/Unblocked |
An account has been unblocked. (Accounts.blocked set to ‘N.’) |
|
ZXUN::SPR handler events
Name |
Description |
Inherited from Customer |
---|---|---|
Account/ActivationDate/Changed |
The activation date has been changed for an account. (Accounts.activation_date has been changed) |
|
Account/AvailableFundsAppear |
An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account. |
Y |
Account/ExpirationDate/Changed |
An account’s expiration date has changed. (Accounts.expiration_date has been changed.) |
|
Account/Id/Changed |
An account’s ID has changed. (Account.id has been updated.) |
|
Account/Product/Changed |
Another product was assigned to the account. An account’s product has changed. (Account.i_product has been updated.) |
|
Account/ProductAddon/Deleted |
An add-on product has been removed from an account. |
|
Account/ProductAddon/Inserted |
A new add-on product has been added for an account. |
|
Account/ServiceAttribute/Changed |
A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated). |
Y |
Account/SIMCardAssignment |
A SIM card has been assigned to, removed from or changed for an account. |
|
Account/Status/Closed |
The status of the account has changed to Closed. The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’) This event type appears when a customer is terminated. |
|
Account/Status/Suspended |
An account’s status has changed to suspended because of a customer’s suspension. Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’) |
Y |
Account/Status/SuspensionRemoved |
Service suspension for an account has been removed; due to removing of the customer’s suspension. A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’) |
Y |
Account/ZeroAvailableFunds |
An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.]) |
Y |