Configure when customers receive notifications about their quota usage.

Quota notifications panel

Threshold units

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Specify threshold units for the notifications as:

  • Service units (minutes, kilobytes, megabytes, etc.) or the amount of money (USD, EUR, etc.)
  • Percent, %

For example, you created a 100-minute quota. To send your customers a notification when 20% out of the 100-minute quota remains:

  • select Percent in the Threshold units field and
  • specify 20 in the Remaining peak period quota field.

    When customers use 80 minutes of their quota, they receive a notification that 20% worth of calls is left.

Remaining peak period quota is ...

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Notify users about their remaining amount of quota for the peak period. Specify the notification threshold. When the remaining amount reaches the threshold, a user receives a notification.

Remaining off-peak period quota is ...

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Notify users about their remaining amount of quota for the off-peak period. Specify the notification threshold. When the remaining amount reaches the threshold, a user receives a notification.

This threshold is active if you configured the off-peak threshold.

Remaining second off-peak period quota is ...

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Notify users about their remaining amount of quota for the second off-peak period. Specify the notification threshold. When the remaining amount reaches the threshold, a user receives a notification.

This threshold is active if you configured the threshold for the second off-peak period.

Peak period quota is exhausted

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Turn on the toggle to send notifications to users when their quota for the peak period is exhausted.

Off-peak period quota is exhausted

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Turn on the toggle to send notifications to users when their quota for the off-peak period is exhausted.

Second off-peak period quota is exhausted

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Turn on the toggle to send notifications to users when their quota for the second off-peak period is exhausted.

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