Account list

The Account list page displays a list of accounts that matches your search query. Each entry in the result list consists of:

The account ID, which is also a link that redirects you to the edit account page.

A status icon shows the account’s status. No icon means the account is active and all services are available.

Click xDRs to see the xDR history for a specific account. The xDRs are data records that include billing information related to services provided to this customer.

The account’s main product.

The account type: either debit (the account can consume services when money is deposited in it) or credit (the account can consume services and pay for them later).

Services available for the account:

• Auto attendant
• Call barring
• Call recording
• Call screening
• Conferencing
• Fax
• Voicemail

This is the initial amount of available funds on an account.

By default, this column is hidden. To add this column, click Settings on the title bar, click Customize columns, and select the Opening balance checkbox.

This is the current amount of available funds (for a debit account) or the owed amount (for a credit account with an individual credit limit).

The credit limit set for the account (only for credit accounts with an individual credit limit). When the account’s balance reaches that credit limit, this account becomes unusable.

The batch that the account belongs to.

The number of days the account has not been in use.

The SIP status of the account: either online (accounts with an active SIP registration) or offline (accounts whose SIP registration has expired).

To edit an account, click the account ID in the list.

• Change table settings – click Settings in the title bar to customize columns and change row style.
• Re-order the columns – drag-and-drop the column headers right or left to place the columns in the order you want.
• Re-order the rows – click Arrow (or ) next to the column header to re-sort the rows. For example, the Accounts list panel displays accounts in descending order. You can re-sort them in the reverse order.
• Change the default number of results globally – use the Number of results dropdown list in the upper right corner to adjust the maximum number of rows that appear on the panel. By default, the panel displays 25 rows. Once the number is changed, it’s automatically saved, so the same number of rows is shown for PortaBilling entities, e.g., customer, account, reseller, etc.