Subscriptions

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On the Subscription panel you can view subscription plans currently applied to this account and assign/remove subscription plans for this account.

Assigned subscription plans can have one of the following statuses:

  • Pending – subscriptions that are not yet active though will be activated in the future.

  • Active – currently active and billed subscription plans.

  • Closed – subscriptions that have already been closed.

For more information about subscription plan types and settings refer to the Subscription plans page.

Subscription plans applied to the account

To add a subscription plan:

  1. Click Add.

  2. Select the preferred subscription plan in the Subscription name list.

  3. Fill in the following fields:

    • Subscription name visible to end users – type a clear subscription name that end users will see on their self-care interface.

    • Discount rate – type a desired discount rate.

    • Start date – choose a desired subscription activation date in the Calendar dialog box.

    • Finish date – choose a subscription closing date in the Calendar dialog box. This is the last day a customer can use the service. The subscription closes in the customer's time zone.

  4. Click Save.

To remove a subscription plan:

  1. Hover over the subscription plan you want to remove and click Remove .

  2. Click Ok in the confirmation dialog box.

To edit a subscription plan, click Edit  . You can only edit only pending and active subscriptions.

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