Caller numbers (From)

On this tab, you can add the caller numbers, so they can be then used in the call screening rules (see the Policies tab > How to add a new rule).

You can specify a list of phone numbers for a caller (ANI or CLI), e.g., you can list extensions for your boss, your spouse’s cell phone number, and so on.

To add a list of caller numbers/extensions that you will be able to use as a filter (condition) in call screening rules:

• Click Add number(s).
• In the dialog that opens, fill in the following details:
  • Name – specify the name of the caller number filter, that you will be able to choose when creating a call screening rule on the Call screening policy tab.
  • Number or extension – specify a phone number/extension. When specifying a phone number, you can enter either the full number or a pattern (e.g., all numbers starting with 1800). To add more numbers/extensions to the same caller number filter, click Add . To remove a number/extension, click Delete .
• Click Save.

This is the list of already created caller number filters (that contain one or more phone numbers/extensions). For each number filter in the list, you can see:

The name of the number filter.

The number or extension that is included in the number filter.

To change the number filter, hover over it, and click Edit . In the dialog that opens, specify the details, and click Save.

To delete a number filter, click Delete . Note that you can’t delete a number filter if it’s already in use.

• Change table settings – click Settings in the title bar to customize columns and change row style.
• Re-order the columns – drag-and-drop the column headers right or left to place the columns in the order you want.
• Re-order the rows – click Arrow (or ) next to the column header to re-sort the rows. For example, the response messages list displays in alphabetical order. You can re-sort them in the reverse order.